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Product Information, Customer Service, Refund and Return Policy

 

Product Information:  Our Products offer excellence in the Internet Shopping Experience. Each items is carefully designed or handpicked for its style, cost and quality of material.  Please peruse our range of items and observe our attention to detail.  If you require further information on a product, please contact us on info@zahras.com

Purchasing: to make a purchase, please make us of the "Buy Now" Button that accompany some of our products, or alternatively,  email us on info@zahras.com for the purchasing procedures.

Customer Service: We pride ourselves on offering excellent Customer Service and ensuring your requirements are fully met.  It is our mission to offer you an A1 service at all times.

Refund/Return:  We offer a 100% refund policy on defective items. Please contact us before you submit a return.

Privacy Policy:  We care for privacy and will never sell nor disclose your details. We take every step to ensure you have a safe, secure and confidential shopping experience with us.

Contact Details:  Please contact us via the following:

    Email: info@zahras.com
    Phone: +442084326282 (UK) or +966555800599 (KSA)

Secure Shopping: We use a "Buy Now" link to use 2CO as an authorized retailer.

   

Customer Satisfaction

Your satisfaction comes first and we take every step to ensure our products and services meet with your satisfaction.  Being a pioneer in this market of ethnic products, we believe we have created a unique and impressive reputation for ourselves.

Please view our customers feedback and testimonials here

Our return policy is here to ensure your full protection and satisfaction. You are free to return any non-personalized items (jewelry and custom made clothes not included) if you are not 100% delighted. Please contact us for details of how to make the return.